Service Management 360

Four industries the Internet of things will change forever

You won’t recognize the world once the Internet of Things revolutionizes these four industries: commerce, energy, transportation and agriculture. Robots and drones are at the forefront of this trend, but they make up only


How an EAM solution supports nuclear plant O&M

This post discusses some of the main features a nuclear enterprise asset management (EAM) solution provides to support best practices under the business side of asset life cycle management. The best practices I’m referring to


IBM Maximo Annual Conference 2014 – Sydney

Today we see the most progressive organizations transitioning to smarter and flexible infrastructures, transforming the way they manage their assets and facilities through the use of innovative technologies. IMAC 2014 is coming to Sydney for


How to add a Maximo field to an IBM Maximo Anywhere work list

Is there a specific field that is available by default in IBM Maximo Asset Management (in the Work Order Maximo business object—MBO) that you want to show in the work list (main screen) for


Advanced asset inventory analytics – simplified!

IBM Maximo Inventory Insights automatically optimizes parts and materials to reduce inventory costs and ensure availability for all enterprise asset types. This predictive inventory optimization helps to right-size the inventory to help reduce excess


Managing safety risks and uncertainties

In my last blog, I reviewed a recent whitepaper by David Berger titled  “The Value of Integrating Health, Safety and Environment Processes with Enterprise Asset Management“. The paper put forth evidence that Incident Management can


What Maximo for Service Providers offers for Managing Assets as a Business

Managing assets as a business brings in additional layers such as customer, service and financial management to asset management operation. A service provider can deliver further values to the customers by providing excellent customer


Fleet maintenance innovation continues to evolve

The applications of vehicle telemetry for improved fleet maintenance is certainly not new, however I see new uses all the time as technology building blocks become cheaper and more pervasive. Some recent examples I


Integrating IBM Maximo into your enterprise resource planning system: Part 3

In this blog series I’ve been thinking about the most common questions I get when integrating IBM Maximo Asset Management  into an enterprise resource planning (ERP) system. As I mentioned in my previous blog posts, I


Predictive inventory optimization: analytics and action

How well do you think most operations are managing their asset management inventory? These days, you would imagine that most enterprise inventories are pretty lean and efficient, and that they strive to make inventory